Last updated Date: [20-06-2025]
Welcome to UK Students Help. These Terms of Service (“Terms”) apply to your use of our website and services. By accessing or placing an order with us, you agree to be legally bound by these Terms. Please read them carefully.
1. Definitions
- We, Us, Our: UK Students Help, operating as a provider of academic assistance services.
- You, Your, Client: Any person accessing the site or purchasing services.
- Order: A confirmed request for academic support (e.g. essay, assignment, dissertation, coursework).
- Product: The written work or deliverable created in response to an Order.
Revision: Modifications to a Product requested within the permitted timeframe.
2. Eligibility
- You must be at least 18 years old to use our services.
- By placing an Order, you confirm that the information you provide is accurate and lawful.
You must not use our Services for fraudulent, illegal, or academic misconduct purposes.
3. Orders and Payment
- Orders are placed through our website or directly via our customer support channels.
- Prices are calculated based on academic level, complexity, and deadline.
- Full payment is required before work begins. We accept major debit and credit cards, bank transfers, and secure online payment methods.
All payments are processed in GBP (£).
4. Delivery of Services
- We will deliver your Product by the deadline specified at the time of Order, provided you have supplied all necessary details.
- Delays caused by your failure to provide complete or accurate instructions are not our responsibility.
- If we fail to deliver on time due to our own error, you may be entitled to a partial refund or a revision.
5. Revisions
- You may request free revisions within 14 days of delivery.
- Revision requests must align with your original instructions.
- Substantial changes beyond the initial brief may incur additional charges.
6. Cancellations and Refunds
- Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel within 14 days of placing an Order.
- This right may not apply if we have already started work with your consent.
- If you cancel before work begins, you will receive a full refund. If work has started, a partial refund may apply depending on progress.
- Refunds will be processed within 14 working days using the original payment method.
7. Use of Products
- Products are provided strictly for research and reference purposes.
- You agree not to submit our work as your own, in whole or in part, to any educational institution.
- You are solely responsible for how you use the Product.
8. Confidentiality and Data Protection
- We process your personal data in line with the UK Data Protection Act 2018 and GDPR.
- We do not sell or disclose your personal data to third parties, except where required by law.
- For details, see our Privacy Policy.
9. Intellectual Property
- Copyright for the Product passes to you only after full payment has been received.
- Until then, we retain ownership of all materials produced.
- Our website content, branding, and materials remain our intellectual property and may not be used without consent.
10. Limitation of Liability
- To the maximum extent permitted by UK law, we are not liable for indirect or consequential losses.
- We do not guarantee academic grades or outcomes from using our Products.
- Nothing in these Terms excludes liability for death, personal injury, or fraud caused by our negligence.
11. Governing Law and Jurisdiction
- These Terms are governed by the laws of England and Wales.
- Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
- We may update these Terms occasionally. Updates will take effect once posted on our website.
- Continued use of our Services after changes means you accept the new Terms.
13. Contact Information
If you have any questions about these Terms, contact us:Email: info@ukstudentshelp.net
Phone: +44 7380198635
Registered Address: 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE